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CONTACT NASS
Tel: 661.298.4216
Toll-Free: 1.888.711.NASS
Fax: 661.257.7661 |
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New Age Security Systems has done all of our branches. We’ve been extremely pleased with their service and ability to make things work. Darin, their CEO, is completely reliable. Whenever there is a problem it gets taken care of quickly.
Susan Oltman
Security Officer
Wescom Credit Union
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When I was with Sanwa Bank, we had a lot of equipment from one of the largest security companies. Unfortunately for us, their service people didn’t always know what they were doing. Some understood other aspects of our security system but not video. Occasionally someone would pull a camera off the wall and send it back to the shop and we wouldn’t see it again for a week. We had some robberies when cameras were out for repair. On the other hand, New Age Security System’s people always knew what they were doing. Whenever there was a problem at a branch, they virtually always had someone out there the same day, which was faster than with the larger companies. They always understood what they had to do and usually completed the job then and there.
New Age Security Systems was great to work with. It was obvious that Darin Flannes, their CEO, was committed to their customers. NASS’s quality of service was always superb. They treated their clients with respect regardless of the number of branches a client had.
Tom Pratt
Security Specialist
Washington Mutual.
(formerly in charge of all security for Sanwa Bank)
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New Age Security Systems takes care of our security video systems in California and a few other western states. I’ve been impressed with their desire to do a good job from the time we started. Darin Flannes, their CEO, is my “go to guy”. Darin is so committed to what he company does that he’s even gone online with a large vendor we use in the Midwest and helped them fix problems they didn’t have a clue how to solve.
When New Age Security Systems puts in a system, it works. Their staff never leaves until it’s functioning to our satisfaction. This includes everything from focusing to getting the camera angles just right. When they set up our systems, they always do so one on one with 30-degree teller angles and 3/4 profiles. What I ask for I get.
I’ve never received one word of negativity concerning their service calls. The techs I’ve personally met seem to know what they have to do. When we call them for service, they get out there. I’ve been in business long enough to have had cases where service people don’t know what they’re there for and arrive without the right tools and equipment. They’ve said, “I’m here. What do I need to do?” I don’t need that. With New Age Security Systems, it’s totally different and that’s great.
Dick Beyl
Security Manager
Bank of the West |
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